COVID-19 RESPONSE

With the current state of COVID-19, we want to reassure our customers that we are taking all necessary steps to ensure the safety of our customers and employees, including following public health authority recommended guidelines.

HERE IS HOW MODESTY OBSESSION IS HANDLING COVID-19

OUR WAREHOUSE TEAM

Our warehouse team is taking numerous preventative steps to avoid the spread of the virus, including conducting deep cleaning and sanitization processes, working in staggered shifts to minimize all contact with other employees. The company has also made disinfectant wipes, hand sanitizer, masks and gloves available organization-wide for increased personal protection.

OUR OFFICE EMPLOYEES

All office employees are working remotely, and will continue to do so for the extended future. 

YOUR PACKAGES

 In addition to the safety and sanitization procedures listed above, we are also requiring employees to wear gloves when they come into contact with any products or internal packaging materials that will be received by customers.

Please expect delays for all domestic and international shipments.

We use the below carriers to deliver orders, each of them have their own processes with regard to the handling of packages during this time. Please see the below links for the most up to date information with regard to their handling of packages, signature procedures and other information in connection with COVID-19:

YOUR ORDERS

At this time, we are continuing to process all orders with the same levels of service that you have come to expect from Modesty Obsession every day. For details, you can check out our shipping & delivery guidelines here. 


CUSTOMER SERVICE

We’re continuing to offer customer service during our normal service hours, via agents working remotely from their homes. Our team can be reached by email, to assist our valued customers. Please check out our customer service page for more information.

Our team is actively and closely monitoring all relevant public health authority communications and will reflect changes as necessary to ensure we are operating with the utmost care.

Please check back here as situations and policies may shift.

As always, please reach out to info@modestyobsession.com if you have any questions or concerns.

We hope that you and your loved ones are staying healthy and safe. We’re here for you & each other.

Take care,

Modesty Obsession Team